PV CYCLE (hereinafter referred to as "PV CYCLE" or "we") is committed to being transparent with its members, participants, and the general public about how their personal data is used.  

This Privacy Policy provides information on the personal data collected by PV CYCLE, as well as how PV CYCLE uses and processes such data.  

PV CYCLE emphasizes its ongoing efforts to comply with Regulation (EU) 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, along with all (future) national laws of each EU country implementing this regulation.  

To access our website, request services from PV CYCLE, purchase services from PV CYCLE, subscribe to our newsletter, communicate with PV CYCLE, create an account, register for a seminar/webinar/event, or download files, your explicit approval is required (either by providing your personal data or by opting in) to this Privacy Policy and, consequently, to the collection, use, and processing of your personal data. Tipi di dati personali

Types of Personal Data

PV CYCLE may collect and process the following personal data:

o title
o First name
o Last name
o Job title/position
o Nationality
o Gender
o Email address 
o Phone number (landline and/or mobile) 
o Password (Extranet) 
o Date of birth
o Social media data
o Photos and videos
o Company name 
o Company address
o Billing and payment details
o Vehicle license plate
o Geographic location data
o IP address
o Any personal data provided in the "free text" fields when completing a contact form
o Any personal data voluntarily provided to PV CYCLE (e.g., through correspondence with PV CYCLE).

PV CYCLE also automatically collects anonymous information about how you use the website. For example, PV CYCLE may record which sections of the website and Extranet you visited, which browser you used, which web page you visited before, and when you accessed the website. These data do not identify you personally but allow PV CYCLE to compile usage statistics.

How Personal Data is Collected (Including via Extranet):
Personal data is collected through: 
o la visita del sito web
o la creazione di un account
o la richiesta di un’offerta
o la richiesta di servizi PV CYCLE, effettuata tramite sito web o meno, effettuata tramite sito web da dispositivo mobile o meno
o la collaborazione con PV CYCLE
o tutta la corrispondenza con PV CYCLE
o la fatturazione
o l’abbonamento alla newsletter e agli aggiornamenti (tramite il sito web o meno)
o la partecipazione a sondaggi tra i clienti
o l’iscrizione a un webinar/seminario/evento/ecc.
o lo scambio di biglietti da visita
o la verifica dell’identità dell’utente (ad esempio, quando la persona interessata si rivolge al servizio clienti)
o la registrazione ad eventi e workshop
o le foto, i video e gli appunti fatti o raccolti durante gli eventi
o la registrazione di webinar e teleconferenze previo consenso
o la visita dell’ufficio o dell’edificio in cui si trova la sede di PV CYCLE
o la registrazione dei visitatori al loro ingresso nell’edificio.

All personal data collected by PV CYCLE is expressly and voluntarily provided by users. 
Providing certain personal data is sometimes a requirement to access certain services (e.g., accessing certain website sections such as the Extranet, subscribing to the newsletter, or participating in specific activities and events). In such cases, it will be indicated which data is mandatory and which is optional.

Use of Personal Data 
PV CYCLE may use your personal data for the following purposes:
o Creating and confirming an account
o Executing contracts with PV CYCLE (including follow-up)
o Providing support/assistance (e.g., in case of issues)
o Following up on meetings
o Issuing invoices and requesting payments
o Sending newsletters and updates
o Responding to inquiries
o Enhancing website quality, management, and content
o Preparing quotes
o Managing statistics
o Conducting customer satisfaction surveys and market research
o Registering visitors at PV CYCLE’s office or building
o Confirming participation in a webinar/seminar/event
o Responding to legally required publications.

Your personal data is processed based on one or more of the following legal grounds: 
o Your consent to process your personal data for one or more specific purposes
o Performance of a contract (e.g., PV CYCLE membership or service requests)
o Compliance with a legal obligation to which PV CYCLE is subject
o Execution of a public interest task
o Protection of vital interests (yours or another person’s)
o Legitimate interests pursued by PV CYCLE or a third party, unless overridden by your fundamental rights and freedoms requiring data protection. 
Disclosure of Personal Data to Third Parties
PV CYCLE is committed not to disclose your personal data to third parties, except when necessary to execute a contract or for its public interest role. In such cases, your data may be shared with PV CYCLE service providers and competent authorities.
If PV CYCLE needs to disclose your personal data to third parties, those third parties are required to use your data in accordance with EU laws and this Privacy Policy.
Notwithstanding the above, PV CYCLE may still disclose your personal data:
 To competent authorities when legally required or in legal proceedings to protect its rights.
 If PV CYCLE (or most of its assets) is acquired by a third party, in which case your personal data will be part of the transferred assets.
Retention of Personal Data
Unless required by law or necessary for legal obligations, PV CYCLE retains your personal data only for the period required to fulfill the purposes described in this Privacy Policy.

Diritti relativi alla privacy
Alla luce del trattamento dei vostri dati personali, potete beneficiare dei seguenti diritti di tutela ivi della privacy:
o diritto di rettificare, completare o aggiornare i dati personali;
o diritto di cancellazione dei dati personali (“diritto all’oblio”). (PV CYCLE desidera sottolineare che alcuni servizi non saranno più accessibili e/o non potranno più essere forniti se l’utente cancella o richiede la cancellazione di alcuni dati personali richiesti);
o diritto di limitare il trattamento dei dati personali;
o diritto al trasferimento dei dati personali;
o diritto di obbiettare/opporsi al trattamento dei vostri dati personali;
o diritto di accedere ai vostri dati personali.
Per chiedere quali siano i diritti relativi alla tutela della privacy vogliate contattare info@pvcycle.org. Tali diritti possono essere esercitati gratuitamente utilizzando l’indirizzo e-mail sopra indicato.

To unsubscribe from PV CYCLE newsletters or communications, click the "unsubscribe" link at the bottom of emails or reply with "unsubscribe".

Data Security 
PV CYCLE implements physical, technological, and organizational measures to prevent unauthorized access, loss, misuse, or alteration of personal data.

Data is stored both on-site and in the cloud, in one or more data centers within and outside the EU. However, despite security measures, PV CYCLE cannot guarantee absolute security, as no online or electronic storage system is 100% secure.

Extranet Security
Your account security depends partly on the confidentiality and complexity of your password. PV CYCLE will never ask for your password. If you share it with third parties, they may access your account and data. If you suspect unauthorized access, change your password immediately and contact PV CYCLE.

Privacy Policy Updates 
PV CYCLE may update this Privacy Policy by publishing a new version on its website. Regularly review the page to stay informed of any changes.

Third-Party Websites 
PV CYCLE's website may contain links to external websites. Clicking on such links may redirect you to other sites that collect personal data via cookies or other technologies. PV CYCLE has no control over these third-party websites and is not responsible for how they collect, use, or disclose your data. Review their privacy policies to determine if they comply with data protection laws.

Contact PV CYCLE 
For any questions or concerns about this Privacy Policy, contact us:
 E-mail: info@pvcycle.org o
 Mail: Brand Whitlocklaan 114 box 5, 1200 Sint-Lambrechts-Woluwe

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